Women welfare beneficiaries in India often need human-assisted support at different stages of scheme verification, Aadhaar updates, scholarship approval, rural job card access, or DBT payment resolution. Below is a categorized list of major government support channels that are commonly used across India. These numbers and contact points are national or state-linked official assistance lines and will be expanded further as the platform scales.
Pension Support Helplines
National Senior Citizen & Pension Related Support
- Ministry of Social Justice & Empowerment Senior Citizen Line: 14567
- EPFO Pension Support (Employees’ Pension Scheme related): 1800-118-005
- National DBT Pension Tracking Assistance: https://dbtbharat.gov.in/
State pension helplines vary and can be added later based on state clusters (Bihar RTPS, RajSSP, MahaDBT, UP SSPY, etc.)
Scholarship Support Helplines (Girls & Students)
National Scholarship Portal Support
- NSP Toll Free: 0120-6619540
- Official Scholarship Tracking: https://scholarships.gov.in/
State Scholarship Portals
- Uttar Pradesh: https://scholarship.up.gov.in/
- Madhya Pradesh: https://scholarshipportal.mp.nic.in/
- Maharashtra: https://mahadbt.maharashtra.gov.in/
- Odisha: https://scholarship.odisha.gov.in/
- Punjab: https://punjabscholarships.gov.in/
Scholarship DBT payment issues are often linked to Aadhaar-bank seeding or NPCI mapper activation. Solutions are provided in DBT help sections.
Aadhaar Update & eKYC Support
UIDAI (Aadhaar) National Support
- Aadhaar Toll Free: 1947
- Aadhaar Update & Download: https://uidai.gov.in/
- Aadhaar eKYC & Beneficiary Mapping: https://resident.uidai.gov.in/bank-mapper
If OTP issues occur, users should update their mobile number at an Aadhaar center or online where permitted.
DBT Payment Support (Bank & NPCI Mapping)
NPCI Mapper Support
- Aadhaar-Bank Seeding Status: https://www.npci.org.in/what-we-do/npci-mapper/check-your-aadhaar-seeding-status
Major Public Sector Banks (DBT & Seeding Support via Branch)
All nationalized banks provide Aadhaar seeding and DBT activation support at the home branch using biometric or KYC forms. Users can visit:
- State Bank of India: https://sbi.co.in/
- Punjab National Bank: https://pnbindia.in/
- Bank of Baroda: https://www.bankofbaroda.in/
- Canara Bank: https://canarabank.com/
- Union Bank: https://www.unionbankofindia.co.in/
- Indian Bank: https://indianbank.in/
DBT credit failures are resolved fastest through the home bank branch or CSC digital seva centers.
Rural Job Card & Work Payment Support (Women Beneficiaries)
MGNREGA Job Card & Rural Wage DBT
- Official rural work portal: https://nrega.nic.in/
- Job Card details and attendance/payment status: https://nrega.nic.in/netnrega/home.aspx
Rural Development Grievance Support (National)
- Toll Free (Rural development issues): 1800-111-555
- CSC Digital Assistance for rural card updates: https://csc.gov.in/
Rural DBT payments depend on Aadhaar-seeded bank accounts active on the NPCI mapper.
Additional Support Centers
Common Service Centre (CSC) Digital Seva Kendra
- CSC National Support: 1800-121-3468
- Locate CSC Centers & Apply for Assistance: https://csc.gov.in/
CSC centers assist with pension form submission, document upload, Aadhaar eKYC, rural job card services, and DBT payment corrections.
Advisory for Users
Beneficiaries should always keep their Aadhaar updated, bank passbook validated, and NSP or state pension profile accessible before calling helplines for faster resolution. Most payment failures are not scheme rejection but mapping or KYC completion delays, which can be corrected through bank branches, CSC centers, or state beneficiary dashboards.